Brentwood General Manager

Jenni Kayne • Los Angeles, CA

14h • $90,000 - $100,000

About The Position

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way. The Brentwood General Manager is responsible for leading the day to day operations and performance of the Brentwood Apparel and Home location, with a strong focus on delivering exceptional customer experiences that drive returning customers and consistently reflect the Jenni Kayne experience. This role is highly hands-on and visible on the sales floor, setting the standard for service excellence, coaching and developing store leaders and associates, and ensuring the store executes the brand in a way that converts traffic into loyal, repeat customers and sustained sales growth.

Requirements

• Minimum 3+ years of retail management experience, preferably in an elevated or specialty retail environment.
• Strong understanding of all aspects of retail operations, including sales performance, business development, visual merchandising, and store operations.
• Experience managing both Apparel and Home businesses; familiarity with interior styling, trade programs, and special home projects is a plus.
• Proven ability to plan and execute small-scale in-store events and engage with the local community to drive traffic and sales.
• Excellent written and verbal communication skills, with the ability to lead, coach, and influence teams effectively.
• Entrepreneurial, detail-oriented, and highly organized, with a proactive, solutions-driven mindset.
• Working knowledge of POS systems, inventory management tools, and Microsoft Office applications (Word and Excel).
• Availability to work a flexible schedule, including weekends, holidays, and peak business periods as needed.
• Ability to perform the physical requirements of the role, including standing for extended periods; sitting, bending, kneeling, and reaching; and lifting, carrying, or moving objects weighing up to 15 pounds as required in a retail environment.
• Comfortable training, providing feedback and developing employees
• Must be able to kneel, stoop, climb ladders, use stairs, reach lift and move heavy objects (30+ pounds or more) from time to time as required

Responsibilities

• Lead the overall performance of the Brentwood Apparel and Home location, delivering a consistent, elevated customer experience that drives repeat visits and long-term customer loyalty.
• Be highly visible on the sales floor, setting the standard for service excellence, clienteling, and conversion while supporting teams during peak selling moments.
• Drive sales results by coaching teams on relationship-based selling, product knowledge across apparel and home, and thoughtful engagement with Jenni Kayne Rewards.
• Build, develop, and retain high-performing teams through hiring, onboarding, ongoing training, and clear, consistent performance feedback.
• Create and maintain a positive, inclusive, and motivating store culture that inspires teams to perform at their best.
• Ensure operational excellence across all areas of the business, including inventory accuracy, visual standards, payroll, scheduling, and adherence to company policies.
• Partner with the Director of Stores to plan and execute in-store events that strengthen community connections and drive traffic and sales.
• Execute company initiatives and priorities with consistency and attention to detail, translating strategy into strong in-store execution.
• Oversee store opening and closing procedures to ensure a safe, organized, and welcoming environment for both customers and teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed