Breast Imaging Operations Manager, Outpatient Imaging

Adventist HealthCare•Rockville, MD

1d•$83,112 - $124,675•Onsite

About The Position

Outpatient Imaging - Medical Plaza If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist Outpatient Imaging seeks to hire an experienced Breast Imaging Operations Managers for our Rockville, MD who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As an Operations Manager you will: • Coordinate, in conjunction with the physician leader and Director of Operations and Business Development, the human resource functions for clinical staff including hiring, performance evaluation and counseling. • Determines the composition and scheduling of staff to assure the delivery of effective and cost-efficient care. • Provides day-to-day operational supervision of a team of administrative, technical, and/or clinical (non-provider) employees. Includes working in collaboration with Administrator to interview, hire, terminate, discipline, manage performance, etc. of non-provider team members. • Work with Director to coordinate workflow, standardized processes, and manage efficient operations. • Able support clinically team member with procedures and processes. Will support with organizational growth of Outpatient Imaging centers. • Required to travel to all current outpatient imaging offices • Provides clear guidance and support with structured processes and procedures across the board in • Provides guidance and support to team members to efficiently do their job responsibilities. • Coordinates operational needs/requirements of office to include but not limited to maintain machines and equipment; to procure office and medical supplies, equipment, phone service, IT support, etc • Assists in providing information for budget justification, and maintains reports and records needed to account for utilization of funds. • Manage all Supply need for the offices. • Develops, evaluates, recommends and implements methods to improve the processing of the work of the office and utilization of personnel and equipment. • Will manage all equipment operations, downtime of the Equipment’s and create PO for Services for offices. • Manage all clinic patients assist and create process for Clinics patients and work with the team to give clear direction on scheduling and proper billing. • Supports departmental leadership in decision making by providing data and benchmark information to assess capital equipment ability to meet departmental needs. Participates in strategic planning activities to develop a plan for future capital equipment. • Identify and track new business opportunities • Develops, revises and implements standards and policies for operational aspects of OP Imaging patient care goals and objectives. • Demonstrates understanding of how to facilitate and promote a cultural change in an organization • Participate in hiring process of new team members which includes interviews, panel interview, interactions, etc. • Champion AHC OP Imaging culture, identify and propose innovative ways to enhance the employee experience • Responsible for all system upgrades/testing etc. as it relates to Patient Access computer programs (i.e.; electronic scheduling book, registration functions, etc.) • Build programs that serve as a pipeline for imaging referrals. • Participate in hiring process of new OP Imaging team members which includes interviews, panel interview, interactions, etc. • Familiarity with Press Ganey and patient satisfaction survey results. • Uphold the values and customer service standards of the organization. • Ability to work under pressure and balance many competing priorities. • Responsible Front desk team members and their processes. • Other duties as assigned and/or needed.

Requirements

B.A./B.S. degree from an accredited university in a business, healthcare or related field of study required.
Strong leadership and consensus building skills with minimum of five years supervisory experience in healthcare
Minimum of five or more years of experience in Imaging.
ARRT R.T. (R) or RN credentials required
Polished presentation and interpersonal skills.
Must possess top level business management, interpersonal, and facilitation skills.
Needs good knowledge of Microsoft Office and Windows-based computer applications.
Ability to work independently and handle a multi-task environment.
Strong organizational skills.
Protects organization’s value by keeping information confidential.
Performs all other duties as assigned.

Nice To Haves

Master’s Degree in related field preferred.

Responsibilities

Coordinate, in conjunction with the physician leader and Director of Operations and Business Development, the human resource functions for clinical staff including hiring, performance evaluation and counseling.
Determines the composition and scheduling of staff to assure the delivery of effective and cost-efficient care.
Provides day-to-day operational supervision of a team of administrative, technical, and/or clinical (non-provider) employees. Includes working in collaboration with Administrator to interview, hire, terminate, discipline, manage performance, etc. of non-provider team members.
Work with Director to coordinate workflow, standardized processes, and manage efficient operations.
Able support clinically team member with procedures and processes. Will support with organizational growth of Outpatient Imaging centers.
Required to travel to all current outpatient imaging offices
Provides clear guidance and support with structured processes and procedures across the board in
Provides guidance and support to team members to efficiently do their job responsibilities.
Coordinates operational needs/requirements of office to include but not limited to maintain machines and equipment; to procure office and medical supplies, equipment, phone service, IT support, etc
Assists in providing information for budget justification, and maintains reports and records needed to account for utilization of funds.
Manage all Supply need for the offices.
Develops, evaluates, recommends and implements methods to improve the processing of the work of the office and utilization of personnel and equipment.
Will manage all equipment operations, downtime of the Equipment’s and create PO for Services for offices.
Manage all clinic patients assist and create process for Clinics patients and work with the team to give clear direction on scheduling and proper billing.
Supports departmental leadership in decision making by providing data and benchmark information to assess capital equipment ability to meet departmental needs. Participates in strategic planning activities to develop a plan for future capital equipment.
Identify and track new business opportunities
Develops, revises and implements standards and policies for operational aspects of OP Imaging patient care goals and objectives.
Demonstrates understanding of how to facilitate and promote a cultural change in an organization
Participate in hiring process of new team members which includes interviews, panel interview, interactions, etc.
Champion AHC OP Imaging culture, identify and propose innovative ways to enhance the employee experience
Responsible for all system upgrades/testing etc. as it relates to Patient Access computer programs (i.e.; electronic scheduling book, registration functions, etc.)
Build programs that serve as a pipeline for imaging referrals.
Participate in hiring process of new OP Imaging team members which includes interviews, panel interview, interactions, etc.
Familiarity with Press Ganey and patient satisfaction survey results.
Uphold the values and customer service standards of the organization.
Ability to work under pressure and balance many competing priorities.
Responsible Front desk team members and their processes.
Other duties as assigned and/or needed.

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support