Breast Care Center Imaging Clerk

Ihc Health Services • Murray, UT

242d • $17 - $22

About The Position

This position is responsible for ensuring customers of imaging services are greeted and assisted in a timely manner and is responsible for providing support services for the Breast Care Center. The incumbent will perform a variety of clerical duties including: arriving patients for their imaging exams, managing patient flow through the department, answering telephones, and other clerical duties ensuring that all needed information is available for radiologists/technologists.

Requirements

• Demonstrated experience in an office setting or customer service experience.
• Demonstrated experience using word processing and spreadsheets.
• Experience working as part of a team including verbal and written communication.
• Experience in problem solving and conflict resolution.

Nice To Haves

• Medical Terminology (preferred)
• Coding experience (preferred)

Responsibilities

• Greets incoming patients in a professional manner to assess patient needs and ensures needs are met and customer service expectations exceeded.
• Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care.
• Scans necessary paperwork and educates patient on financial assistance.
• Thoughtfully directs patients on next steps and informs patients about delays and wait times.
• Supports administrative function of the clinic in working reports, uploading/sharing images per HIPPA guidelines, ensuring imaging studies are read in a timely manner, communicating with physician offices regarding orders, addressing patient concerns, and performing paperwork.
• Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
• Answers telephone inquiries and directs patients/families to appropriate resource.
• Effectively uses electronic resources support the Breast Care Center.
• Maintains an accurate file system.
• Creates, retrieves, and updates files where appropriate.
• Coordinates the needs of technologists, radiologists, physicians, patients, and staff.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services