HOSPITALITY SPECIALISTS INC-posted 3 days ago
Part-time • Entry Level
Onsite • Appleton, WI

Responsible for preparing and serving the daily complimentary breakfast or evening social to guests

  • Take inventory of food, beverages and supplies needed for each day.
  • Put together a list of supplies and food needed to be ordered for the manager.
  • Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate.
  • Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction.
  • Keep waste tracking log up-to-date and current.
  • Set-up and tear down the serving area to the standard of the hotel.
  • Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day.
  • Wash all serving dishes and utensils at the end of service.
  • Properly store food to conform to health standards.
  • Be flexible in regard to work schedule.
  • Report to work on time and in proper and clean uniform, including name tag.
  • Handle all duties according to hotel policies, procedures, internal rules and standards.
  • Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel
  • Assist fellow associates in their jobs when able to improve daily operations of the hotel.
  • Have knowledge about all emergency procedures and know how to act on them.
  • Be aware of potential sales leads. Report and follow-up any potential sales leads.
  • Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
  • Report any unusual occurrences or requests to the manager.
  • Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
  • Perform all other duties as assigned.
  • Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable)
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