Opal Hotels Group-posted 2 months ago
Savannah, GA
101-250 employees

As Breakfast Attendant, you’ll be Responsible for the breakfast service for our guests and ensure a quality dining experience for them as well as provide a safe, clean and healthy environment. This includes well-cooked, quality food, pleasing presentation whilst delivering memorable guest experiences. You’ll ensure compliance with all relevant health and safety regulations and procedures.

  • Maintain and clean an inviting guest dining area.
  • Engage, connect, and build rapport with guests to enhance guest satisfaction.
  • Ensure all food and beverage facilities, including restaurant/bar and banquet/meeting spaces are clean and properly stocked to anticipated business volume.
  • Ensure all food and beverage equipment is in operational condition and regularly cleaned.
  • Establish and achieve quality and guest satisfaction goals.
  • Ensure consistent adherence to brand standards and promotions.
  • Work with Manager to ensure the high level of guest satisfaction.
  • Follow all local, brand, and Opal health and safety regulations and procedures.
  • Effectively manage and control all food and beverage expenses, including restaurant/bar, breakfast service, labor, overtime, food and market, supplies, etc., enforce Opal’s procurement guidelines.
  • Routinely order food and supplies based on Opal’s inventory standards.
  • Continually seek and implement cost saving strategies.
  • Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
  • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste.
  • Understand and operate within the hotel’s breakfast budget.
  • Drive promotions that deliver great dining experiences for guests at a good value.
  • Bring any ideas that could enhance revenue to the Food and Beverage Manager.
  • Make sure credit and financial transactions are handled securely.
  • Motivate, coach / mentor other food and beverage team members, be a team player.
  • Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment and adhere to Opal’s Standard Operating Procedures.
  • High school diploma or higher-level education.
  • Must speak fluent English (other languages preferred).
  • ServSafe, CPR, and/or First Aid certification is preferred.
  • Requires lifting, bending squatting, and physical labor, standing, walking, and reaching over head, and good speaking skills.
  • Must be able to physically lift, push or pull a minimum of 50 lbs.
  • Candidates must be able to tolerate cleaning and other chemicals daily.
  • The position may have exposure to allergens such as peanuts, chemicals etc.
  • Proficient in the use of the property management system, inventory system.
  • Complete all brand standard and Opal required training within 30 days of hire.
  • Have a good understanding of all hotel operating procedures.
  • Maintain cash drawer and report any overages or shortages to the Food and Beverage Manager immediately, if applicable.
  • Exhibit great customer service skills.
  • Be proficient in the use of all food and beverage equipment such as all kitchen equipment, refrigeration units, coffee machine, etc.
  • Maintain all equipment, conduct regular inventories as per standard operating procedures, and maintain food and beverage supplies at par.
  • Be knowledgeable about the restaurant/bar menu and banquet offerings.
  • Handle guest complaints effectively and hospitably, in accordance with Opal and Brand standards.
  • Be willing and able to work any shift, including nights and fill in when other employees are not able to work their scheduled shift.
  • Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
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