Breakfast Attendant

TRU • Prattville, AL

3d

About The Position

Are you friendly and enjoy “rolling out the red carpet” to guests ? Do you enjoy creating stellar guest experiences ? Are you a team player that is energetic, friendly, and professional ? Would you like to welcome our guests to the breakfast bar each morning with the ability to deliver excellent customer service by providing an enjoyable dining experience ? If so, b eing our Breakfast Host with us may be the job for you ! Our Breakfast Host will ensure that our guests are satisfied and will look forward to another awesome experience with us !

Requirements

• High-school graduate or equivalent and a minimum of six months work-related experience ( food and beverage, waitstaff/server, banquet experience - preferred)
• Excellent customer service skills
• Must be fl exible to work varied schedules
• Excellent written and oral communicatio n skills
• Ability to listen attentively
• Must have the p hysical ability to walk, bend, and stand for long time periods
• Must be able to lift up to 25 lbs.
• Must adhere to grooming and appearance standards in alignment with uniform
• Ability to express compassion while remaining composed
• ability to remain calm and focused while working under pressure
• Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guest s needs – be proactive
• Ensure that you are always a positive representation of the property
• embrace and respect diversity and multi-cultural environments

Nice To Haves

• Previous experience in the hospital ity industry (preferred)
• Previous experience as Server or Waitstaff (preferred)

Responsibilities

• Consistently offer professional, friendly, and attentive service to guests
• interact with guests and answer questions that guests may have pertaining to their dining experience
• become familiar with our hotel, services offered, hours of operation, nearby places of interest, etc.
• Set up and maintain the hot “On the House” breakfast and breakfast bar each morning by following the hotel franchise breakfast guidelines
• be familiar with breakfast items and beverage choices
• Collapse breakfast bar and dining area each morning
• replenish and restock breakfast items to prepare for the next day
• communicate with hotel management regarding inventory of all breakfast products and any additional feedback
• Maintain cleanliness of work area throughout the shift that meet the county health codes and the hotel quality assurance requirements
• practice clean-as-you-go procedures for breakfast bar, dining and preparation areas
• Monitor and continually replenish breakfast bar as needed to ensure guests have a variety of breakfast items to select from
• ensure that the breakfast display and dining area are always clean and appealing
• Comply with sanitation regulations, guidelines and safety standards pertaining to food products
• p rotect establishment and patrons by adhering to sanitation and safety guidelines
• Perform other tasks as necessary or to meet or exceed guest satisfaction

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED