Breakfast Attendant-Holiday Inn Express Cedar Rapids, Iowa

Hotel Equities•Cedar Rapids, IA

6h•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Holiday Inn Express Cedar Rapids, Iowa. The job purpose is to greet and seat all guests, ensuring a quality dining experience with warm, knowledgeable service and helpful guidance. The role involves assisting in food preparation, cooking, and presentation according to standard recipes for the bistro and banquet rooms, maintaining a clean service area, and following all health codes. The attendant is responsible for greeting every guest with a smile, ensuring the entire food selection is available daily, and monitoring and inspecting food and beverage deliveries for portion control. Additionally, the position requires providing a safe working environment by ensuring compliance with safety programs and health department requirements, maintaining sanitation laws, inspecting food and beverage outlets for proper storage and cleanliness, assisting with daily/weekly/monthly inventories, and being a professional, positive, and helpful team member.

Requirements

High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer.
Knowledge of hotel food and beverage operations.
Knowledge of food and alcoholic beverages.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
Be knowledgeable about state regulations regarding health policies.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to exert well-paced ability in limited space.
Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
Must be able to lift up to 50lbs on a regular and continuing basis.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Food handler's permit if required by state law.
Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard.

Responsibilities

Greet and seat all guests and ensure a quality dining experience.
Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
Responsible for greeting every guest/customers with a smile and positive attitude.
Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
Ensures that all guests are dealt with in a professional, consistent manner.
Ability to diplomatically handle difficult situations and people.
Ensures entire food selection is available daily and hours of operation are strictly adhered to.
Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
Assist with daily/weekly/monthly food and beverage inventories.
Be an enthusiastic, helpful and positive member of the team.
Be professional, responsible and mature in conduct and behavior.
Be understanding of, encouraging to and friendly with all co-workers.
Be self-motivated and use time wisely.
Maintain open line of communications with each department.
Communicate pertinent information.
Respond positively to new ideas.
Openly accept critical/developmental feedback.
Be available to help other departments in emergency situations.
Perform other assignments as directed by supervisor.