Breakfast Attendant - Holiday Inn Express Kingdom City

WARRENTON OIL GROUP•Kingdom City, MO

5d•Onsite

About The Position

The Breakfast Attendant assists our guests efficiently, courteously and professionally during all guest encounters by maintaining a high standard of service and hospitality at all times. In addition, he or she is responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests are comfortable and overall satisfied.

Requirements

High school diploma or equivalent
Experience Serving food.
Previous guest service experience

Responsibilities

Setting up and maintaining the breakfast bar as required by brand standards
Preparing foods such as fresh fruit, coffee and juices from concentrates
Follow menu requirements as provided by the brand
Wiping up spills
Washing serving equipment and returning to storage
Returning reusable food supplies to storage
Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
Support guest service as the main focus of the hotel
Interacts with guests
Communicates special requests made by guests
Actively participates in guest service initiatives
Providing personalized service to all guests
Assists the housekeeping team with side work and laundry as needed.
Assists in maintaining the cleanliness of the pool/spa, restrooms, and fitness center.
Stocking coffee, juice and milk machines or dispensers
Setting up serving dishes/trays, utensils, cups and other paper products
Setting out/arranging cold food, such as pastries, cereals, etc.
Clearing and cleaning tables as they are vacated
Taking inventory of food, beverages and supplies needed for each day
Ordering or purchasing food supplies
Preparing and setting up hot food items
Restocking items consistently throughout the breakfast hours and for the next day
Listening and responding to guests’ requests and complaints
Provides gracious hospitality towards all customers.
Create a productive and positive atmosphere; have a good relationship with all associates and other departments.
At all times strive to represent hotel and brand in the most professional, courteous manner
Advise the Company of any actions/situations that pose a threat to any employee, customer, or guests.
Observe safety and security procedures and uses equipment and materials properly