Breakfast Attendant

Hilton Garden Inn Roseville•Roseville, CA

just now•Onsite

About The Position

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. They are approved managers for Marriott, Hilton, Hyatt, and IHG, with a proactive and holistic service ethos. The company culture is people-focused, data-driven, and results-oriented. The Breakfast Attendant is responsible for overseeing the setup and takedown of the breakfast buffet to ensure a smooth and positive breakfast experience for hotel guests. This role also involves maintaining the dining space, ensuring food is available, accepting payment, and providing other guest services such as seating, delivering food and drinks, managing the buffet, and cleaning tables between guests.

Requirements

Has a High School diploma or GED
Has knowledge of Food and Beverage Service
Service-minded and exhibits friendly and professional behavior
Ability to multi-task while remaining associate and guest service focused
Ability to lift and/or move up to 50 lbs.
Ability to sit, stand, or walk for extended periods of time

Nice To Haves

Previous hotel or restaurant service experience preferred

Responsibilities

Set up and maintain the breakfast area during meal service
Welcome and provide personalized service to all guests
Assist guests by helping them to their seats
Tend to hotel guest needs and requests
Have knowledge of restaurant’s menu items and beverage choices
Know about the entire property, services, hours of operation, locations, nearby places of interest, etc.
Prepare foods in line with brand standards
Ensure breakfast items are continually replenished and presented in an appealing manner
Wipe up spills and maintain cleanliness of all appliances and counter space in the buffet area and workspace throughout the breakfast shift, practicing clean-as-you-go procedures
Clear and clean tables as they are vacated
Inspect the cleanliness and presentation of all flatware, glass, and silverware prior to use
Maintain the inventory of food, beverages, and supplies for each day
Ensure that guests are always provided with the highest quality product and service
Solve guest issues with professionalism and always maintain a hospitable attitude
Additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands