Breakfast Attendant

Marriott • Covington, LA

1d • Onsite

About The Position

The role of a Guest Experience Specialist, which includes the Breakfast Attendant, is to create memorable and unique experiences for guests, going beyond traditional check-in and check-out. Specialists are empowered to take ownership of the guest experience in the main areas of the hotel, delivering a wide range of services with a "guest first" mindset. This includes processing operational needs, addressing guest requests, completing reports, delivering quality meals, and sharing local area highlights. Critical to success are creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional appearance and communication. The position requires physical activity, including standing, sitting, or walking for extended periods, and handling objects weighing up to 25 pounds.

Requirements

• Ability to stand, sit, or walk for an extended time
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice To Haves

• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: No related work experience
• Supervisory Experience: No supervisory experience
• License or Certification: None

Responsibilities

• Build and experience that is memorable and unique for guests
• Take the initiative to deliver a wide range of services that guide guests through their entire stay
• Take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset
• Process operational needs
• Address guest requests
• Complete reports
• Deliver quality meals
• Share the highlights of the local area
• Create a safe work place
• Follow company policies and procedures
• Maintain confidentiality
• Protect company assets
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional

Benefits

• Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity
• Actively foster an environment where the unique backgrounds of our associates are valued and celebrated
• Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED