Breakfast Attendant PT - Element Sedona, AZ

Springboard Hospitality•Sedona, AZ

About The Position

Primary mission: Responsible for setting up and clearing the meal service, ensuring that the buffet remains fully stocked at all times, and communicating customers' drinks orders, as needed. You should also be able to address customers' queries and complaints in a timely manner. SCOPE OF WORK + TEAM Reports to F&B Manager Supports special events team

Requirements

1+ Previous experience in the hospitality industry, preferably within a similar role.
High School diploma or GED required; college degree preferred.
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and/or request to Supervisor.
Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
Must be service oriented with excellent customer service and sales skills
Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
Must be energetic and outgoing
Must possess excellent interpersonal and organizational skills
Must be able to follow directions with attention to detail, speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multi-task in a fast-paced work environment
Must be able to understand and work with basic financial information and solve basic arithmetic problems
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
Demonstrate a working knowledge of all company safety and security procedures.
Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Responsibilities

Assembling the breakfast buffet before mealtime and disassembling it thereafter.
Ensuring that the breakfast buffet remains well-stocked at all times.
Receiving beverage orders and directing these to the kitchen, as needed.
Providing customers with condiments upon request.
Clearing cutlery and crockery from customers' tables.
Resolving customers' queries and complaints.
Ensuring that customers vacate the restaurant by the close of meal service.
Sweeping, vacuuming, and mopping the floors after each meal service.
Cleaning and sanitizing tables and countertops after each meal service.