Breakfast Attendant/Cook PT - Embassy Suites-LAX South

Hilton•El Segundo, CA

2d•$19•Onsite

About The Position

Embassy Suites Los Angeles International Airport South is currently hiring and energetic, enthusiastic Breakfast Attendant with cooking experience, eager to serve our guests. This roll is responsible for stocking food and service ware for breakfast buffets, clearing tables during the complimentary breakfast period, and stepping in as a breakfast cook when needed, in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability. What will it be like to work for this Hilton Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-lasting legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Evening Reception every evening. Embassy Suites bundled pricing ensure that guests receive enormous value at a single price. Whether they are traveling for business, with family, with a group, or for leisure, our guests return again and again to experience the consistency awarded, best-in-class customer service provided at Embassy Suites. What will I be doing? As a Breakfast Attendant/Cook, you would be responsible for stocking food and service ware for breakfast buffets for cleaning tables during the complimentary breakfast period to ensure guest satisfaction, and stepping in as a breakfast cook when needed. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables: Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their question about attractions or other information in the area. Stock coffee, juice, milk machines, dry items, china, glass, silver, etc.; set out chafing dishes, steam tables, heat lamps, signs and easels, flowers, newspaper, and self-serve utensils. Bus, clear and clean tables as they become available; wash utensils, china, etc.; clean up spills; remove trash; replenish guest tables and self-service stations as needed. Clean work areas and floors (sweep, mop or vacuum) for appearance and safety Perform additional task to include returning reusable foods to storage, cleaning and draining all machines and equipment, an assisting the Comp Breakfast Cooks. Make supply list for next day and complete inventory reports. Follow hotel standards for safety and security

Requirements

Food Handler Certification is required
Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
Ability to recognize condition that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
Ability to maintain perspective and composure in demanding business situations such as an irate guest, rush of business or being short-staffed.
Ability to work cooperatively with others to achieve group work goals.
Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Knowledge of basic food preparation/grilling techniques and of procedures with prevent food borne illnesses.
Ability to remember, recite and promote the variety of menu items.

Responsibilities

Stocking food and service ware for breakfast buffets
Clearing tables during the complimentary breakfast period
Stepping in as a breakfast cook when needed
Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.
Replenish food on cold lines and buffets as needed and inspect display tables
Observe and ask guests about their needs and levels of satisfaction with the food or service
Describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.
Talk with guests in order to create a friendly atmosphere and respond to their question about attractions or other information in the area.
Stock coffee, juice, milk machines, dry items, china, glass, silver, etc.
Set out chafing dishes, steam tables, heat lamps, signs and easels, flowers, newspaper, and self-serve utensils.
Bus, clear and clean tables as they become available
Wash utensils, china, etc.
Clean up spills
Remove trash
Replenish guest tables and self-service stations as needed.
Clean work areas and floors (sweep, mop or vacuum) for appearance and safety
Perform additional task to include returning reusable foods to storage, cleaning and draining all machines and equipment, an assisting the Comp Breakfast Cooks.
Make supply list for next day and complete inventory reports.
Follow hotel standards for safety and security

Benefits

Access to our pay when you need it through DailyPay
Health Insurance
Career growth and development
Team Member Resources Groups
Recognition and rewards programs
Go Hilton Travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee Stock Purchase Program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degree, high school completion, English language learning, digital literacy, professional certificates and more)