Braze Solutions Architect

Wynn Resorts • Las Vegas, NV

13h

About The Position

The Braze Solutions Architect ensures that Braze is architected, governed, and evolved to support personalized, compliant, and scalable guest engagement across the integrated resort. This role translates marketing and product strategy into robust technical solutions while enabling teams to execute efficiently and confidently.

Requirements

• Problem-solving attitude
• Aptitude for fostering positive relationships
• Detailed oriented and curious
• Understanding of product development life cycle
• Systems thinker who understands how tools, data, and teams interconnect
• Strong translator between technical and marketing audiences
• Proactive owner with a bias toward scalable solutions
• Detail-oriented with a strong governance mindset
• Collaborative partner who elevates team capabilities
• Comfortable operating in complex, regulated environments
• Ability to think independently and make real-time decisions, keeping in mind guest and team member experience as well as business impact.
• Highly organized, self-motivated and detail oriented
• Effective time management skills and ability to perform multiple tasks simultaneously.
• Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
• Must present well-groomed professional appearance at all times.
• High school diploma
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
• 21 years of age or above.
• A valid Nevada Gaming License is required and must be obtained before entering this position.

Nice To Haves

• Additional education or experience and certification preferred
• 3+ years working in the hospitality industry preferred

Responsibilities

• Own the solution architecture and technical strategy for Braze
• Design and govern data ingestion, identity resolution, and event taxonomy
• Enable omnichannel orchestration across mobile, web, email, SMS, and in-property channels
• Partner with Campaign Ops to scale campaign execution through reusable patterns
• Collaborate with Mobile and Web teams on SDK, API, and event implementation
• Ensure regulatory compliance and consent enforcement within all workflows
• Document architecture, standards, and implementation guidelines
• Lead technical design for new personalization and lifecycle use cases
• Evaluate and recommend MarTech enhancements or integrations
• Provide architectural guidance and troubleshooting support
• Align Braze capabilities with MarTech Product roadmap
• Advocate for platform health, scalability, and long-term sustainability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED