Braze Integrations Specialist

Wynn ResortsLas Vegas, NV
2d

About The Position

The Braze Integrations Specialist is able to translate business needs into robust, scalable, and secure integrations that deliver high-quality guest data into our MarTech stack, enabling personalization and real-time orchestration. This role operationalizes the architectural vision established by the Solutions Architect.

Requirements

  • Problem-solving attitude
  • Excellent written and verbal communication skills
  • Aptitude for fostering positive relationships
  • Detailed oriented and curious
  • Understanding of product development life cycle
  • Strong API development / data engineering experience.
  • Detail-oriented with a quality mindset.
  • Collaborative across technical and non-technical stakeholders.
  • Understands consent and privacy compliance in data flows.
  • Agile / delivery mindset to operationalize change quickly.
  • Ability to think independently and make real-time decisions, keeping in mind guest and team member experience as well as business impact.
  • Highly organized, self-motivated and detail oriented
  • Effective time management skills and ability to perform multiple tasks simultaneously.
  • Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
  • Must present well-groomed professional appearance at all times.
  • 21 years of age or above.
  • A valid Nevada Gaming License is required and must be obtained before entering this position.
  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents.
  • Ability to respond to common inquiries from other employees or guests.
  • Fluency in English required, second language a plus.
  • Ability to write detailed instructions and correspondence.
  • Ability to effectively present information in one-on-one and group situations.

Nice To Haves

  • Additional education or experience and certification preferred
  • 3+ years working in the hospitality industry preferred

Responsibilities

  • Collaborate with IT, Data, and Digital teams on data schemas, identity resolution, and event taxonomy.
  • Ensure data quality, validation, and error handling across integrations.
  • Support SDK implementation and testing on mobile app / web for tracking and event capture.
  • Document integration designs, code, configs, and runbooks.
  • Troubleshoot and resolve integration issues with minimal business impact.
  • Partner with Campaign Ops and Solutions Architect to support campaign needs.
  • Monitor integration performance and recommend improvements.
  • Enforce security, privacy, and consent requirements in data flows.
  • Provide training / handoff docs to Ops and Analytics teams.
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