Brand Representative (sales associate)

stand out for good•Pittsburgh, PA

1d•Onsite

About The Position

Tullabee is all about curated cuteness for babies, toddlers, pets and those that love & care for them. We look at our guests as our everyday heroes & it’s our mission to be the go-to baby shop for all things cute, helpful & convenient. After all, it really does take a village. From our signature clothing for babies and toddlers 0-5T to our carefully curated gifts, books and decor to our beloved Tullabee pet collection. Also... we believe you are never too young to change the world. Reporting to the Store Leadership, the Brand Representative drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual goals, which support store goals.

Requirements

Must be 18 years of age
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently.
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Tullabee service standards
Acknowledges, interacts and builds relationships with guests; creates guest loyalty
Consistently receives positive, unsolicited guest feedback
Communicates effectively with store management and guests
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
Supports an environment of learning and trust by acting as a positive role model
Completes opening/closing procedures and tasks as directed by management with a guest focus
Is able to locate merchandise effectively and maintain organization
Is able to perform register transactions quickly and efficiently
Is able to process transactions accurately, as well as handle cash and provide change without error
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
Maintains a safe work environment and reports any potential hazards to leadership
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using the time and attendance system; remains flexible to the needs of the business
Assists in the construction of merchandising and window displays
Maintains a clean and presentable store environment
Represents the brand by adhering to appropriate standards of dress and grooming