Brand Representative

Aston Carter•New York, NY

1d•$22 - $22•Onsite

About The Position

As a Brand Representative, you will assist customers in identifying their needs and recommend appropriate products or services. You will provide product demonstrations and explanations, maintain up-to-date knowledge of current sales, promotions, policies, and product information. Additionally, you will process customer transactions accurately and efficiently using the point-of-sale (POS) system, ensuring that the store's visual merchandising is appealing and products are neatly organized.

Requirements

1+ year of retail sales experience
Familiarity with point-of-sale (POS) systems
Customer service experience
Sales support
Retail customer service experience
High school diploma or equivalent
Strong work ethic and a commitment to company's values
Ability to work in shift duty
Ability to work in a team environment
Excellent customer service and problem-solving abilities
Ability to handle multiple tasks in a fast-paced environment
Active listening skills

Responsibilities

Assist customers in identifying their needs and recommend appropriate products or services.
Provide product demonstrations and explanations to customers.
Maintain up-to-date knowledge of current sales, promotions, policies, and product information.
Process customer transactions accurately and efficiently using the POS system.
Ensure the store's visual merchandising is appealing and products are neatly organized.
Assist with inventory management tasks like unpacking deliveries and checking inventory levels.
Handle customer inquiries, complaints, and returns in a timely and professional manner.
Achieve individual sales targets and collaborate with the team to meet store sales goals.
Maintain a clean and organized work area, including the sales floor and stockroom.
Participate in store meetings, training, and workshops as required.
Adhere to company policies and procedures, including loss prevention and security measures.
Continuously seek opportunities to improve sales techniques and customer service skills.
Maintain a professional and polished appearance that aligns with the brand's image.