Brand & Creative Operations Manager

poppi

70d • $100,000 - $110,000

About The Position

We’re looking for a Brand & Creative Operations Manager to be the engine that keeps our brand and creative team running smoothly. You will be the crucial link between marketing and creative - building integrated ways of working, setting clear expectations, and ensuring timelines and deliverables are met from conception to completion. You’ll own the development and management of schedules, calendars, and deadlines across both seasonal 360° campaigns and evergreen content. The ideal candidate is hyper-organized, solutions-oriented, and a confident communicator who leads with candor, common sense, and collaboration. You thrive on bringing clarity to complexity and are passionate about creating the space for creativity to shine. Reporting to the Director of Marketing Operations, your mission is to drive operational clarity and efficiency by managing timelines, resources, and workflows while fostering strong cross-functional partnerships. You’ll champion a culture of collaboration, accountability, and operational excellence, enabling high-impact creative work that’s as efficient as it is inspiring.

Requirements

• 4+ years of experience in creative operations management and production in house or at a creative agency.
• Proficiency in Microsoft Office Suite and Asana.

Responsibilities

• Develop, implement, and continuously improve creative workflows to drive collaboration, prioritization, and efficiency.
• Lead the development of Brand & Creative processes in partnership with Creative leadership and cross-functional teams.
• Identify needs and manage freelance/contractor support as required.
• Coordinate with external vendors to ensure quality, deadlines, and budgets are met.
• Remain adaptable in a fast-paced environment, anticipating roadblocks and staying several steps ahead.
• Plan, organize, and oversee execution of creative projects in partnership with Creative Directors and Marketing leaders.
• Manage weekly team workflow via Asana, ensuring briefs are complete, accurate, and resourced appropriately.
• Build workback timelines across integrated campaigns, product launches and seasonal initiatives.
• Organize and lead kick-offs, status meetings, and recaps to keep all stakeholders aligned.
• Coordinate with Creative Directors and the Art Director to assign tasks, manage resourcing, freelancers/contractors, vendors and facilitate creative concepts.
• Act as the key communicator between the creative team and business teams (marketing, operations, sales, e-commerce) to coordinate timelines, gather information, and diplomatically enforce deadlines.
• Build schedules and timelines for creative deliverables, including print, product launches, promotions, and seasonal campaigns.
• Support the creative team with empathy and collaboration, balancing creative ambition with logistical feasibility.
• Oversee creative budgeting, production schedules, and internal workflow management.
• Manage external creative vendor relationships, ensuring deadlines and budget requirements are met.
• Build campaign calendars and trackers, detailing timelines for concepting, production, and asset delivery.
• Organize and lead kick-off and status meetings, providing clear and concise recaps of next steps.
• Ensure all creative deliverables go through a rigorous approval process with Creative Directors before going live.
• Aid in post-production timing with partners for retouching, color correction, outsourced video editing, and asset review, ensuring all steps are accounted for in scheduling and calendars.

Benefits

• Paid Time Off (3 weeks)
• 10 Paid Company Holidays
• Medical, Dental, and Vision Benefits
• Flexible Spending Account Plan
• 401(k) Program
• Paid Parental Leave
• Life Insurance
• Technology Allowance
• Employee Assistance Program
• Quarterly poppi Product Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees