Brand and Creative Project Manager

Krispy Kreme • Charlotte, NC

67d

About The Position

Krispy Kreme's Brand and Creative Project Manager is the operational backbone of the brand and creative team, managing complex workflows, optimizing resource allocation, and ensuring projects are delivered on time, on budget & delivered with excellence. Reporting to the brand leadership team, this individual will lead process development, project tracking, and cross-functional collaboration to enable the team's best creative work as well as critical creative processes.

Requirements

• Bachelor's degree or higher in Marketing, Business, Communications, Project Management, or a related field.
• 5+ years of relevant experience in project management, creative operations, or marketing operations (agency or in-house preferred).
• Proven track record in managing creative or marketing workflows from intake through delivery, including print production coordination.
• Demonstrated ability to lead cross-functional teams, manage multiple complex projects simultaneously, and allocate resources effectively.
• Strong organizational and problem-solving skills, with an ability to anticipate challenges and proactively implement solutions.
• Expertise in Workfront or other project management tools (Smartsheet, Monday.com, etc.) and experience building timeline templates.
• Excellent communication, facilitation, and stakeholder management skills.
• Unwavering attention to detail, accountability, and ownership.

Nice To Haves

• Hands-on proficiency with Adobe Illustrator and other creative software to support review, preparation, and troubleshooting of design assets.

Responsibilities

• Oversee daily management of multiple creative projects from intake to completion - scoping requirements, developing timeline templates, managing budgets, tracking progress, and ensuring cross-functional alignment.
• Facilitate weekly meetings to manage expectations, share critical updates, and consolidate inputs against key workflows.
• Drive operational efficiency by streamlining project management systems, tools, and workflows, with a strong focus on Workfront.
• Ensure creative assets are delivered with consistency, quality, and speed across all channels.
• Lead intake and resourcing processes, ensuring the right talent and resources are aligned to the right projects, backed by proven experience in resource management.
• Develop and refine operating procedures to enhance team efficiency, scalability, and effectiveness.
• Monitor performance metrics, generate reports, and provide recommendations to leadership for continuous improvement.
• Partner with the creative team to ensure all creative files are approved and uploaded for vendors to produce printed materials.
• Oversee file readiness for production, including pre-press requirements, proof reviews, and color accuracy checks.
• Coordinate and manage all marketing print production, serving as the primary liaison between Krispy Kreme and external printing partners.
• Track and manage print quantities, delivery schedules, and distribution logistics to shops and partners.
• Ensure all printed materials comply with brand, legal, and regulatory standards.
• Manage digital menu board content through ongoing collaboration with our digital menu board provider.
• Champion creative excellence by supporting briefing processes, ensuring clarity of objectives, and keeping teams accountable to timelines and deliverables.
• Maintain brand standards and best-in-class creative production practices.
• Support leadership in budget management, vendor relationships, and long-term planning.
• Serve as the connective tissue between creative teams, brand team, business partners, and external agencies/vendors to ensure seamless execution.

Benefits

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees