Brand Ambassador/Transfer Care

Foundation Partners • Kent, WA

90d

About The Position

Monarch Trade Services (A Foundation Partners Company) is seeking a compassionate, dependable, and energetic individual to join our Seattle–Tacoma team as a Transfer Care Specialist / Brand Ambassador. This role blends two critical functions: supporting grieving families with dignity and professionalism during first-call transfers, and representing the Monarch brand through thoughtful community outreach and engagement. Whether you’re assisting at the scene of a loved one’s passing or sharing our mission with healthcare professionals and community groups, you’ll be a trusted presence who brings empathy, clarity, and comfort at every step.

Requirements

• Valid Washington State driver’s license with a clean driving record.
• Ability to safely lift up to 100 lbs using proper techniques or equipment.
• Willingness to work flexible and on-call hours, including evenings, overnights, and weekends.
• Outstanding interpersonal and communication skills.
• Comfort navigating a variety of Seattle–Tacoma neighborhoods, roads, and facilities.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Positive attitude, emotional resilience, and a strong sense of service.

Responsibilities

• Greet families, caregivers, and professionals during decedent transfers with respect and composure.
• Safely and professionally transport the deceased from homes, care facilities, hospitals, and medical examiner offices to our partner funeral homes.
• Maintain accurate and timely documentation per Washington State requirements.
• Remain available for on-call shifts, including nights, weekends, and holidays. Assist with funeral services as needed (e.g., hearse driving).
• Keep vehicles clean and operational. Present yourself in a polished, professional manner at all times.
• Represent the Monarch Trade Services brand at every interaction—with families, care partners, and the public.
• Participate in outreach activities across the Seattle–Tacoma region, including hospice visits, healthcare events, and community fairs.
• Foster strong working relationships with referral sources, including hospital staff, long-term care providers, hospice teams, and social workers.
• Share our value proposition clearly and respectfully, helping others understand what makes Monarch unique.
• Show warmth, confidence, and genuine curiosity in your conversations.

Benefits

• Career paths and growth opportunities with a dynamic nationwide company.
• A supportive, mission-driven team that values empathy, innovation, and genuine human connection.

What This Job Offers

• Number of Employees: 501-1,000 employees