Brand Ambassador - Michael Kors , Full Time
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Macy's is proudly America's Department Store, with a rich history spanning 160 years. We are committed to providing our customers with fashion, value, and celebration, while also giving back to our communities. The essence of Macy's comes alive in our stores, where our colleagues deliver outstanding customer service, create memorable shopping experiences, and drive sales results. A position at Macy's, whether seasonal, part-time, or full-time, offers an excellent opportunity to explore the retail world. Many of our top executives began their careers as part-time retail sales associates, making our store positions ideal for forming relationships, building teams, and developing leadership skills necessary for career growth at Macy's. The Brand Ambassador plays a crucial role in driving sales by connecting with customers and sharing in-depth product knowledge to upsell and suggest additional items. This position is responsible for cultivating a repeat clientele and serving as the expert for the vendor or brand they represent. The Ambassador will regularly communicate specific customer needs and shopping patterns to the vendor community, execute top-side Central strategies, and maintain email contact with vendors. Additionally, they will drive sales through the execution of strategic merchandising initiatives for the vendor or brand they represent. Essential functions of the role include providing an exceptional customer experience, serving as a liaison between designated vendors and the Customer Experience Manager, ensuring the sales floor is properly signed for sales and markdowns, and creating best practices to drive sales and gross margin above company averages. The Ambassador will also actively plan, organize, and lead customer-facing vendor-sponsored events, ensuring sales and participation goals are met. Proficiency in POS systems, including Search and Send and My Client, is required, along with regular attendance and punctuality.
