Brand Ambassador Lead

Homeworks Energy • Boston, MA

20d • $24 • Onsite

About The Position

The Brand Ambassador Lead is responsible for providing additional training and support to the Brand Ambassador team, and to aid in the smooth and effective ramp up of new brand ambassadors in the Spring into Summer Essential Functions: The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Team Leadership: Provide guidance, mentorship, and support to the team to foster a cohesive and high-performing group. Address any conduct concerns or performance challenges among team members promptly, escalating them to the Brand Ambassador Supervisor when necessary. Collaborate with management to establish team-wide and individual goals tailored to the region and skill sets. Identify skill gaps within the team and implement strategies to address and bridge these gaps effectively. Team Support: Facilitate the onboarding process for new Brand Ambassadors, providing them with comprehensive training and resources to ensure a smooth transition. Assist in leading team meetings to disseminate important information, discuss strategies, and foster collaboration among team members. Work closely with team members to bring them up to company standards in terms of performance, professionalism, and adherence to brand guidelines. Collaborate with team members to efficiently reschedule leads and optimize productivity. Perform additional tasks as required.

Requirements

• Requires a high school diploma or equivalent.
• Previous experience in Field Marketing is required.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
• Ability to adapt to changing priorities and work independently in a fast-paced environment.
• Requires proficiency in reading, writing, and communicating in English.

Responsibilities

• Provide guidance, mentorship, and support to the team to foster a cohesive and high-performing group.
• Address any conduct concerns or performance challenges among team members promptly, escalating them to the Brand Ambassador Supervisor when necessary.
• Collaborate with management to establish team-wide and individual goals tailored to the region and skill sets.
• Identify skill gaps within the team and implement strategies to address and bridge these gaps effectively.
• Facilitate the onboarding process for new Brand Ambassadors, providing them with comprehensive training and resources to ensure a smooth transition.
• Assist in leading team meetings to disseminate important information, discuss strategies, and foster collaboration among team members.
• Work closely with team members to bring them up to company standards in terms of performance, professionalism, and adherence to brand guidelines.
• Collaborate with team members to efficiently reschedule leads and optimize productivity.
• Perform additional tasks as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees