BRAND ACTIVATION MARKETING MANAGER

Compass Group•Tigard, OR

1d•$80,000 - $90,000•Onsite

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryBon Appetit is seeking a hospitality obsessed Brand Activation Marketing Manager to join our dynamic team. The Brand Activation Manager is responsible for supporting, implementing, and collaborating on all facets of the Bon Appétit brand. Please note - this role is on site three to four days per week at corporate and university dining accounts within the Portland market. The Activation Manager will play an integral role on the regional team and collaborate with the Image + Style team helping to craft & implement customer experience initiatives that support our overall strategic priorities, drive customer satisfaction, contribute to increased participation and revenues, and provide education and insight to the delight of our guests and clients. They will work within our brand vision and guidelines to drive and support customer experience planning and brand initiatives, leveraging cross-functional partnerships with field on-site teams, regional support teams, and Image + Style team.

Requirements

Passion for great food and food experiences, as well as a basic level of general culinary and hospitality knowledge, and an interest an in sustainability.
BA or BS degree in Marketing/Communications, Public Relations, or Journalism preferred
Experience: Minimum 4 years’ experience in a marketing, communications, or public relations role, either in an agency setting or in-house for a restaurant or foodservice establishment.
A demonstrated ability to be proactive and assertive in identifying and capturing growth opportunities, as well as thinking creatively and strategically.
Proficient with Microsoft Office Applications, Photoshop, Adobe Acrobat, and WordPress.
Very strong writing skills, including proper grammar and spelling.
Organized, detail-oriented and process-oriented. A strong self-motivator with the ability to work at times with minimal supervision, accomplish a high degree of excellence without direct instruction, and problem solve for the best solutions.
Must have excellent interpersonal skills including public speaking and interacting with clients.
Able to read and track web analytic tools a plus.

Responsibilities

Activate our brand both internally through our people programs and externally with customer experience initiatives (WOWS).
Collaborate creatively within the Image + Style team to develop customer experience initiatives that enhance our brand and contribute to customer satisfaction and increased participation and revenues.
Utilizes activation toolkit for most efforts. Manage small scale design projects with our professional design team for account specific needs within our brand vision.
Support field teams on-site for various brand activation initiatives and client needs. Support account openings with some travel as needed.
Proactively develops recommendations to refresh customer experiences onsite in an effort to support account retention.
Develop new strategies and tactics for promoting existing or new locations, to enhance sales, customer experience, and customer satisfaction.
Drive Great Expectations 4 (GE4) brand standards by supporting and inspiring units to implement GE4 tactics.
Guide accounts through building business plans and ensure teams buy in to plan, execute, and report on the impact.
Ensure all content on account sites is relevant and correct, reviewing for design, grammar, and Bon Appétit brand voice.
Assist in preparation and presentation of activation related events | projects for client quarterly reviews, activation snapshots, and reporting.