Branch Teller I (or II)-Woodland Hills-PT 30hrs

Logix Federal Credit Union•Woodland Hills, CA

12d•$21 - $26

About The Position

The Branch Teller I (or II) is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, transfers, payments and other related transactions. Delivering member delight by addressing member concerns and questions while adhering to all credit union policies and procedures and ensuring the security of all transaction and member information.

Requirements

High School or GED
Must have at least 1 year to 24 months of customer service and/or cash handling experience
Must a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
Must be detail oriented and have the ability to multi-task in a fast paced environment.
Must have a demonstrated ability to deliver consistently superior customer service.

Nice To Haves

Recent cash handling or previous teller experience preferred.
Knowledge of Symitar system a plus.

Responsibilities

Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
Balances daily work.
Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
Maintains cash drawer per assigned cash limits and policy and procedures.
Must consistently report to work on time, as scheduled.
Other duties may be assigned.
Must be flexible to work out of any location at any time, as business needs dictate.