Branch Support Representative

Westamerica Bancorporation • Fairfield, CA

69d • $16 - $24

About The Position

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Requirements

• Previous branch job experience in an operational role such as a Customer Service Manager or Branch Services Officer.
• Working knowledge of IMPACS Savings/Time, CIF, RM, and Steller.
• Basic PC skills desirable.
• Excellent analytical, research, organizational, interpersonal, communication and customer service skills are required.
• Must be able to work rotating Saturdays 8:30 - 1:30pm.

Responsibilities

• Answers legal and operational questions posed by branch staff.
• Responds to levies, warrants, summons, subpoenas and IRAs received by the corporation and its subsidiaries.
• Provides customer service to branches and departments by accurately responding to problems and questions in a timely manner.
• Supports Legal Processes, Cash Balancing, Reg CC Holds, and achieves satisfactory audits.
• Provides phone and clerical support for IRA Department as necessary.
• Participates in special projects as assigned.
• Functions as a liaison to other support areas when identifying and resolving problems.
• Clarifies and assists with documentation for new and existing policies.
• Performs other job related duties as required.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 501-1,000 employees