Branch Support Advocate - Orleans
About The Position
First Citizens’ is committed to providing team members with the ability to create their own unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you’re looking to make a difference and be part of something bigger, this may just be the place for you! Our Branch Support Advocates support the daily operations of the teller line in conjunction with our leadership teams. You will be a “Subject Matter Expert” on products related to member accounts, electronic delivery channels and loan products handled/maintained in the branch. There is no list of products to sell – we believe in simply advocating for our members while providing support to our internal and external communities.
Requirements
- Minimum of six months’ experience working in a financial institution to include some teller and/or customer service experience.
- Desire to help others and our community.
Responsibilities
- Support the daily operations of the teller line
- Be a “Subject Matter Expert” on products related to member accounts, electronic delivery channels and loan products handled/maintained in the branch
- Advocate for our members
- Provide support to our internal and external communities
Benefits
- Supportive & Collaborative Work Environment
- Opportunities for Learning & Development
- Continuing Education & Tuition Assistance
- Employee Assistance Program
- Work-Life Balance
- 401K Program (Fully Vested - 5% Company Match)
- Volunteer Time Off
- Health Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
