Branch Supervisor - Premier Banking

OceanFirst Financial Corp. • Melville, NY

54d

About The Position

OceanFirst Bank is seeking a new Branch Supervisor at our Melville, NY branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience. At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business. ABOUT YOUR ROLE Oversees daily branch operations while delivering exceptional service to both internal and external clients. This role ensures the needs of Premier Banking clients are met with professionalism and efficiency, while maintaining strict adherence to established bank policies and procedures.

Requirements

• Demonstrated working knowledge of branch operations and banking regulations.
• Working knowledge of bank products and services, or ability to be trained and quickly learn the products and services.
• Excellent service, interpersonal and communication skills, with the ability to focus on customer needs promptly, in a courteous and professional manner.
• Capable of maintaining high levels of operational accuracy in a fast-paced, multitasking environment.
• Mastery of operational teller aspects.
• Strong basic math ability.
• Computer literacy, basic data entry skills, general knowledge of standard office equipment (e.g. adding machines, calculators, PC) and ATM/ITM's required.
• Strong critical thinking and resolution capabilities.
• Must be able to work flexible schedules in accordance with the needs of the branch.
• Bachelor's Degree in Business or related field, or equivalent work experience; additional coursework in banking is preferred.
• 2 years branch banking, with supervisory or management experience.

Nice To Haves

• additional coursework in banking is preferred.

Responsibilities

• Welcomes customers with a friendly and professional demeanor, assisting new and existing clients with account maintenance and transactional needs.
• Supervise and support teller line operations, ensuring accurate and timely processing of transactions, while upholding high standards of customer service.
• Responds to customer inquiries regarding bank services by coordinating with internal departments to ensure satisfaction.
• Opens business accounts and carries out account and record maintenance as directed, including providing notary services if licensed.
• Accurately, processes deposits, withdrawals, loan payments, check cashing , and all other teller transactions, in accordance with Bank's policy.
• Performs monthly cash counts for each teller and ensures the adequacy of branch cash at all times. Maintains appropriate control and levels of the Branch Money Order and Teller Check inventory.
• Manages credit and debit advices received from correspondent banks.
• Performs daily closing procedures to ensure all end-of-day operations are completed accurately and in compliance with banking standards.
• Prepares routine branch reports for management review.
• Ensures compliance with all banking regulations, employment and labor laws, agency guidelines, and organizational policies, while managing branch compliance files and ensuring staff meet disclosure requirements and are cross-trained.

Benefits

• professional growth opportunities
• employee perks & discount programs
• tuition assistance program
• incentive compensation program
• company holidays and paid time off
• use of the on-site fitness facilities at Red Bank and Toms River headquarter offices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 501-1,000 employees