Branch Supervisor (78th & Cass) - $24/Hour

First National Bank

76d • $40,310 - $64,497

About The Position

The Supervisor is responsible for supervising the tellers and teller work and ensure employees are focused on providing an exceptional customer experience. The Supervisor will provide leadership in the absence of the Branch Manager. Seeking a team oriented, positive and outgoing professional for a Branch Supervisor role at FNBO! FNBO has a focus on a superior employee experience that goes hand in hand with our superior customer experience.

Requirements

• High School Diploma or GED.
• Bachelor’s degree or equivalent work experience preferred.
• Leadership ability and management skills.
• Previous working experience in a retail banking environment.
• Oral and written communication skills.
• Desire to meet the financial needs of our customers and community.
• Ability to problem solve.
• Candidates must possess unrestricted work authorization and not require future sponsorship.

Responsibilities

• Conduct one-on-one employee meetings with assigned team members to provide coaching and feedback.
• Provide performance feedback to the manager on teller performance, begin performance review and performance improvement in the HR system and submit to manager.
• Responsible to ensure there is adequate staff coverage to handle anticipated customer flow.
• Ensure assigned team members resolve any compliance and operational issues.
• Identify and recommend any additional training opportunities.
• Partner with branch manager to suggest and assist in facilitating branch meetings/huddles.
• Partner with leadership to recognize individual/team success in addition to acting as a mentor to develop the teller team.
• Effectively demonstrate and perform Teller duties as required to minimize the bank’s risk.
• Demonstrate advanced knowledge of policies and procedures to be an operational resource for the team.
• Adhere to such policies and procedures and consult with branch leadership on high risk situations.
• Contribute to the overall success of the branch audits, both onsite and offsite; ensure the branch passes onsite and offsite assessments.

Benefits

• Competitive Pay
• 401k Match
• Paid time off and paid holidays
• Medical/Dental/Vision/Life/Disability/Flex Plans
• Employee Wellness Program
• Career development/Training/Career coaching/Job shadowing
• Tuition Assistance Program
• Employee banking benefits and other discounts
• Culture of recognition and rewards from executive leadership/managers/peers/business partners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees