Branch Specialist (Limited Part Time)

Consumers Credit Union•Carol Stream, IL

69d•$17 - $25•Onsite

About The Position

We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table. Our Carol Stream branch is currently seeking a limited part time Branch Specialist. This is a member-facing position with a lot of growth potential! As a Branch Specialist, you will become a master working in a hybrid role! This position is a combination of being a Concierge, Teller, and Personal Banker. You'll provide outstanding service while greeting members (Concierge), performing financial transactions (Teller), opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if you're interested in banking/financial services, being in a member-facing role with the ability to learn about branch operations, and are looking for growth opportunities.

Requirements

High School diploma or equivalent
1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred
Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal and communication skills
Ability to multitask, work at a fast pace, and stay organized
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 20-25 hours/week and be scheduled between the following hours: Monday - Thursday: 8:30AM - 5:15PM, Fridays: 8:30AM - 6:15PM, Regular Saturdays: 8:30AM - 1:15PM

Nice To Haves

Financial institution, Teller, Personal Banker experience is preferred

Responsibilities

Greeting members as they enter the branch or use the drive-up lanes
Assisting members with their self-service transactions by educating them on the interactive teller machine (ITM) and its related functions
Assisting with teller transactions, member service issues, account maintenance, and other operational duties assigned by the Branch Manager and/or Assistant Branch Manager
Identifying opportunities to refer members to additional products/services including consumer loan and mortgage products, as well as wealth advisors
Seeking out and making recommendations for process improvements related to member service delivery and other branch efficiencies
Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards

Benefits

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire.
You will be eligible to participate in the 401(k) savings plan at any time.
You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

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