Concord Branch Specialist

GRANITE STATE CREDIT UNION•Concord, NH

6d•$20•Onsite

About The Position

DREAM BIG. We dream big. And our employees do too. We think outside of the box when it comes to delivering outstanding service to our members, and providing a workplace environment where our employees can thrive, have fun…and make a difference. We are searching for a Branch Specialist (Member Service Representative) who can deliver awesome to our members! Are YOU our newest team member? Pay: Starting at $20.00/hr (depending on banking experience) Branch Specialist duties include... All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions. All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities. Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union. Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions. Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings. Researching and resolving member account questions and issues. Assisting in after hour call nights, community events, and networking. Provide coverage to other branches and departments as needed. Other duties as assigned. We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more! Our Branch Specialists are responsible for providing friendly, accurate, and overall awesome service to our membership while cross selling our products and services. Interested in learning more? Apply today! We can’t wait to speak with you. Our Concord Branch is located at 311 Sheep Davis Road, Concord, NH 03301. #LiveBoldNH

Requirements

Dependability
Flexibility
The ability to work independently to seek sales opportunities
Excellent attention to detail and follow through
Excellent interpersonal, telephone, and writing skills
Friendly, positive attitude
Strong organizational skills and overall efficiency
Ability to multitask in a fast paced, team environment, and to balance sales growth with operational expectations
Proficiency in Microsoft Office Products such as Word & Excel

Responsibilities

All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
Researching and resolving member account questions and issues.
Assisting in after hour call nights, community events, and networking.
Provide coverage to other branches and departments as needed.
Other duties as assigned.