Branch Services Representative II (Teller) - Part Time

University of Hawaii FCU•Honolulu, HI

26d

About The Position

This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses. This position is also responsible for the daily operations, as needed.

Requirements

High school diploma or GED is required.
Basic understanding of MS Office Suite is desired.
Two to four years cash handling and/or customer service experience.
Proficient in credit union’s core system.
Excellent customer service & interpersonal skills and mathematical skills.
Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions of ideas accurately or quickly.
Excellent verbal and written communication skills.
Valid driver’s license required with clean abstract and vehicle to drive to a branch when scheduled.

Responsibilities

Accurately and efficiently processes transactions.
Accurately and efficiently performs service requests.
Completes and files regulatory reports as required.
Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing.
Processes check deposits through Check 21 solution.
Cross-sells products and services to members.
Opens accounts.
Directs daily branch operations.
Trains Branch Services Representatives, as needed.
Performs other duties as assigned