Omaha Branch Service Manager

Fenix Pest Control, Inc•Omaha, NE

6h•$54,000 - $64,000•Onsite

About The Position

We’re looking for a strong, hands-on leader to run our Omaha branch. As Branch Service Manager, you are responsible for results. You will lead the service team, protect the customer experience, and drive performance. This is not a desk-only role — you’ll lead from the front, work in the field when needed, and hold your team to a high standard. If you value accountability, culture, and winning the right way, this role is for you.

Requirements

Proven leadership and management experience
Strong communicator who can motivate, coach, and hold people accountable
Organized and able to manage people, projects, and time effectively
Goal-oriented with a track record of hitting performance targets
Professional, high-integrity mindset
Basic computer proficiency
Valid driver’s license with a clean record
Authorized to work in the U.S.
Ability to pass background, MVR, and drug screening

Responsibilities

Lead, coach, and develop service technicians
Drive service performance and customer retention goals
Maintain high service standards through quality control checks
Train and ensure proper licensing of team members
Manage inventory, equipment, and company vehicles
Ensure accurate paperwork, payments, and documentation
Partner with Customer Support to ensure customers are scheduled, serviced, and satisfied
Step into the field to perform residential and commercial pest control services as needed