Branch Sales Enablement & AI/ML Analytics Solutions Senior Associate

JPMorgan Chase & Co. • Columbus, OH

10h

About The Position

The Branch Channel Analytics Team empowers front-line sales teams by harnessing
data, insights, and artificial intelligence to drive effectiveness and impact.
We collaborate closely with Consumer and Community Banking (CCB) sales
organizations and the CRm Product Owners, ensuring solutions tailor to business
needs and align with both Line of Business (LOB) and Product/Technology
objectives. Our team brings deep expertise in data science, strategic analytics,
and business intelligence, managing analytical processes and data/infrastructure
to deliver actionable insights and innovative solutions. By bridging business
strategy and data & analytics, we help shape the future of human and AI/ML
enabled client engagement and sales performance across our branch network.

We seek a strategic, execution-focused Senior Associate to help bridge business
strategy, product, and data science to deliver actionable insights and scalable
AI/ML solutions for our branches. You’ll empower front-line sales teams by
harnessing data, analytics, and artificial intelligence to drive effectiveness
and impact. Your work will directly influence client engagement and sales
performance strategies across our branch network, helping us deliver solutions
that integrate into human-centered workflows and aligned with business
objectives. You’ll collaborate with cross-functional teams to identify
opportunities, guide strategic vision, and ensure AI efforts are rooted in
robust data, testing, and measurement. This role is ideal for someone who excels
at turning insights into action and thrives in a fast-paced, innovative
environment.

Requirements

• Bachelor’s degree in Business, Data & Analytics, Technology, or other relevant field (MBA or equivalent preferred)
• 4+ years of experience in a related data discipline or business strategy role
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word); experience with project management tools is a plus
• Excellent collaboration skills with the ability to work cross-functionality in an ambiguous environment
• Strategic, problem-solving skills are essential. Must be able to think outside the box to implement creative solutions that solve business problems
• Strong written and verbal communications skills with the ability to articulate complex ideas in easy-to-understand ways
• Proven experience designing and implementing AI solutions that prioritize user experience, drive measurable business outcomes, and effectively integrate with human-centric workflows and decision-making processes
• Proven ability to manage a book of work with multiple concurring projects and to adapt to changing priorities

Nice To Haves

• Experience designing/implementing AI/ML solutions that partner with humans at scale
• Experience navigating product and sales organizations
• Experience with experimentation techniques, defining success metrics, and go-to-market implementation
• Experience in strategy consulting, specifically in data related industries
• Knowledge of machine learning and artificial intelligence tools and techniques
• Knowledge of Python, R, SQL and data architecture

Responsibilities

• Partner with data scientists and modelers to drive the design, delivery, and scaling of AI/ML solutions for branch use cases and platform build out
• Integrate Generative AI within branch platforms using state-of-the-art techniques
• Act as the bridge between product, business, and data science teams to uncover actionable insights and facilitate productive discussions/decision-making
• Lead cross-functional projects, managing initiatives from development to execution
• Implement robust statistical testing and performance monitoring of AI impacts across business lines
• Deliver clear analytical recommendations, compelling data visualizations, and tailored narratives
• Design and implement end-to-end strategies that enhance personalized customer experiences
• Navigate interdependencies and differing priorities across teams to deliver integrated solutions
• Champion data quality, documentation, risk & controls, and analytical rigor in all deliverables

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level