Branch Sales Associate (Full Time)

Grainger Businesses

1d • Onsite

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. Grainger serves more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships, achieving $17.2 billion in revenue in 2024. The company operates two business models: the High-Touch Solutions segment, offering approximately 2 million maintenance, repair and operating (MRO) products and services, and the Endless Assortment segment, which includes Zoro.com and MonotaRO.com. As a Branch Sales Associate (Full-time, 1st shift, M-F), you will provide solutions and easily connect with walk-in customers using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to performing a variety of warehouse tasks. This position reports to the Store Manager.

Requirements

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment

Responsibilities

• Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Benefits

• Medical, dental, vision, and life insurance coverage starts on day one of employment
• Access to up to 50% of your paycheck based on hours worked before payday
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
• 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts
• Parental leave
• Safety shoes provided (where applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed