Branch Sales Associate (Part Time)

W.W. Grainger, Inc.•Rochester, NY

36d•$20 - $23•Onsite

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,â¯Zoro.comâ¯offers customers access to more than 14 million products, andâ¯MonotaRO.comâ¯offers more than 24 million products. For more information, visitâ¯www.grainger.com. As a Branch Sales Associate (part-time, 20+ hrs/wk, 1st shift, M-F) you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

Requirements

Flexibility to work any time within branch hours of operation
Will safely lift up to 50 pounds unassisted and heavier loads with assistance
Learn and operate powered industrial equipment

Responsibilities

Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
Look for ways to maximize sales opportunities and encourage customer loyalty
Adapt communication style to differing audiences in email, over phone, or in person
Pick, prepare, and stage will call orders/shipping product
Prepare customer backorders and put away other stock received
Help with merchandising and perform showroom replenishment
Perform inventory counts
Learn and easily navigate through different computer systems for customer-facing and warehouse activities
Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Benefits

Medical, dental, vision, and life insurance coverage available.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. PTO prorated for part-time depending on amount of hours.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts and other benefits.
Safety shoes provided (where applicable).

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