W.W. Grainger-posted 3 months ago
$19 - $22/Yr
Full-time
Waukegan, IL
Merchant Wholesalers, Durable Goods

As a Branch Sales Associate you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

  • Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
  • Look for ways to maximize sales opportunities and encourage customer loyalty.
  • Adapt communication style to differing audiences in email, over phone, or in person.
  • Pick, prepare, and stage will call orders/shipping product.
  • Prepare customer backorders and put away other stock received.
  • Help with merchandising and perform showroom replenishment.
  • Perform inventory counts.
  • Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
  • Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
  • Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.
  • Flexibility to work any time within branch hours of operation.
  • Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
  • Learn and operate powered industrial equipment.
  • Medical, dental, vision, and life insurance coverage starts on day one of employment.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, parental leave, and other benefits.
  • Safety shoes provided (where applicable).
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