W.W. Grainger-posted about 1 year ago
$52,000 - $52,000/Yr
Part-time • Entry Level
Maspeth, NY
1,001-5,000 employees
Merchant Wholesalers, Durable Goods

The Branch Sales Associate position at Grainger involves providing exceptional customer service to walk-in customers while maximizing sales opportunities. The role requires a blend of customer interaction and warehouse tasks, ensuring a seamless experience for customers. The associate will report directly to the Store Manager and is expected to contribute to a welcoming and efficient branch environment.

  • Manage the entire customer experience, including product selection and order entry.
  • Maximize sales opportunities and encourage customer loyalty.
  • Adapt communication style to different audiences in various formats (email, phone, in-person).
  • Pick, prepare, and stage will call orders and shipping products.
  • Prepare customer backorders and organize stock received.
  • Assist with merchandising and showroom replenishment.
  • Perform inventory counts.
  • Navigate different computer systems for customer-facing and warehouse activities.
  • Maintain branch appearance through housekeeping tasks.
  • Comply with safety guidelines and process standards.
  • Flexibility to work any time within branch hours of operation.
  • Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance.
  • Willingness to learn and operate powered industrial equipment.
  • Medical, dental, vision, and life insurance coverage starts day one.
  • Paid time off (PTO) days and 6 company holidays per year.
  • 6% 401(k) company contribution each pay period.
  • Employee discounts, parental leave, and more.
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