Grainger Businesses-posted 3 days ago
$25 - $26/Yr
Full-time • Entry Level
Onsite • Everett, MA
11-50 employees

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. As a Branch Sales Associate (Full-Time, 1st shift, M-F) you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

  • Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
  • Look for ways to maximize sales opportunities and encourage customer loyalty
  • Adapt communication style to differing audiences in email, over phone, or in person
  • Pick, prepare, and stage will call orders/shipping product
  • Prepare customer backorders and put away other stock received
  • Help with merchandising and perform showroom replenishment
  • Perform inventory counts
  • Learn and easily navigate through different computer systems for customer-facing and warehouse activities
  • Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
  • Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
  • Flexibility to work any time within branch hours of operation
  • Will safely lift up to 50 pounds unassisted and heavier loads with assistance
  • Learn and operate powered industrial equipment
  • Bilingual
  • Medical, dental, vision, and life insurance coverage starts on day one of employment.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, parental leave, and other benefits.
  • Safety shoes provided (where applicable).
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