The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Empowering individuals and families by providing tailored support and guidance through Self Sufficiency Programs ( SSP )—this role serves as a vital link between customers and program staff, offering case aid services, clarifying policies, and helping meet urgent needs such as SNAP benefits and service payments. We are expanding our team in Oregon City ! If you're passionate about helping others, we have an opening for a Branch Operations Support (Public Benefits Specialist, Entry) position within our Self Sufficiency Program (SSP). Together, we can create lasting change! Summary of Duties Oregon's Self-Sufficiency Programs ( SSP ) provide resources, like cash and food assistance , as well as targeted services to help people move out of poverty and toward whole well-being. Programs include food benefits ( SNAP ), cash assistance ( TANF ), services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness. As a Branch Operations Support, you will: Support the Family Engagement team that is supporting the cash assistance (TANF) services. Schedules appointments on behalf of the case manager for home visits, coaching meetings, re-engagement meetings or referrals to appropriate community providers. Provide forms to customers to apply for or receive services either from SSP or a contract/community partner. Review applications, forms or other documents for compliance with program criteria and completeness including appropriate documentation if necessary. Support the infrastructure of the office by supporting the day-to-day operation. Assisting Oregonians through a trauma informed lens.