Branch Operations Supervisor

Lowe's Companies, Inc. • Dallas, TX

4d

About The Position

Essential Functions: Operational Excellence • Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed. • Identifies and resolves equipment issues • Identifies and assists in implementing process improvements or new processes launched from corporate • Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks • Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates • Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries Team Leadership • Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations • Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback • Conducts team huddle, including safety topics, upcoming events and demand for the day • Works with associates to build a work environment of engagement and inclusion • Makes recommendations in the candidate selection process for nonexempt roles • Helps associates on the team transition through change • Leads the onboarding and training process for associates • Communicates and builds partnerships with cross functional teams Manager-on-Duty (as scheduled) • Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment • Regularly walks the branch, observing associates working safely and meeting production guidelines • Responsible for executing opening and closing procedures • Validates associates are working safe and free of clutter • Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

Requirements

• Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience in distribution center/warehouse operations or related area)
• Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
• Experience supporting or participating in the process of training, mentoring, and developing associates
• Basic math and reading comprehension skills
• Basic computer skills, including working knowledge of Microsoft Office
• Proven record of complying with safety requirements

Nice To Haves

• Experience building a culture of safety among subordinates and peers
• Experience working with and communicating to next level leadership
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System
• Bi-lingual skills, if applicable to the facility

Responsibilities

• Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
• Identifies and resolves equipment issues
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
• Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
• Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
• Conducts team huddle, including safety topics, upcoming events and demand for the day
• Works with associates to build a work environment of engagement and inclusion
• Makes recommendations in the candidate selection process for nonexempt roles
• Helps associates on the team transition through change
• Leads the onboarding and training process for associates
• Communicates and builds partnerships with cross functional teams
• Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment
• Regularly walks the branch, observing associates working safely and meeting production guidelines
• Responsible for executing opening and closing procedures
• Validates associates are working safe and free of clutter
• Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees