Branch Operations Specialist (Bank Teller)

TEKsystems•Jacksonville, FL

2d•$17 - $19•Onsite

About The Position

As a Branch Operations Specialist, you will provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards.

Requirements

1-2 years of recent customer-facing experience in customer service and cash handling
Ability to work in a fast-paced environment
Willingness to help others and ability to navigate difficult conversations
Critical thinking and conflict resolution
Professional written and verbal communication skills
Strong computer knowledge and data entry/typing skills
Effective communication and emotional intelligence
Commitment to finish a fixed-term contract job
Adhere to strict dress code policy of business professional attire
Amenable to report to the branch location 5 days a week
Demonstrate punctuality and maintain good attendance
Full-time, in-office job, 40 hours with 2 days off per week

Nice To Haves

Banking is preferred but not required

Responsibilities

Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about company products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions and assists Level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned