Oppenheimer & Co.-posted 4 months ago
Full-time • Entry Level
Kalamazoo, MI
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager.

  • Assist in maintaining the day to day operations to ensure operational excellence
  • Support client onboarding process
  • Maintain and process documents
  • Assist with audit preparations
  • Communicate effectively and efficiently with home office personnel
  • Interact and support branch staff and all levels of management
  • Interact on routine/sensitive matters
  • Ensure that all documents are sent to home office in a timely manner
  • Cross training within other positions in the Operations area
  • Willing and able to take on additional tasks
  • FINRA Registration: SIE and Series 99 required (Within 6 months of hire)
  • Brokerage operations experience
  • Strong attention to detail and accuracy
  • Intermediate Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi-tasking, and prioritizing skills
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