Branch Operations Specialist (Bank Teller)

TEKsystems • Cleveland, OH

1d • $18 - $20 • Onsite

About The Position

TEKsystems is currently hiring for a Branch Operations Specialist (Bank Teller) for a credit union branch located in Cleveland, OH!
Position: Branch Operations Specialist
Location: Cleveland, Ohio, 44199
As a Branch Operations Specialist, you will provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards.

Requirements

• 1-2 years of recent customer-facing experience in customer service and cash handling
• Ability to work in a fast-paced environment
• Willingness to help others and ability to navigate difficult conversations
• Critical thinking and conflict resolution
• Professional written and verbal communication skills
• Strong computer knowledge and data entry/typing skills
• Effective communication and emotional intelligence
• Commitment to finish a fixed-term contract job
• Adhere to strict dress code policy of business professional attire
• Amenable to report to the branch location 5 days a week
• Demonstrate punctuality and maintain good attendance
• Full-time, in-office job, 40 hours & 2 days off per week

Nice To Haves

• Banking is preferred but not required

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans
• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
• Counsel current and prospective members about company products and services
• Ensure cash and other negotiable instruments are handled properly
• Identify opportunities to cross service products and increase product penetration
• Perform platform banking functions and assists Level I team members
• Understand and comply with federal and other regulations relating to financial products and services
• May assist with Branch Office vault opening, closing and balancing procedures
• May serve as a Branch Office and/or ATM vault custodian
• Perform other duties as assigned

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed