Branch Operations Specialist (Bank Teller)

TEKsystemsJacksonville, FL
3d$17 - $19Onsite

About The Position

As a Branch Operations Speciaist, you’ll be the first point of contact for our members, providing friendly, accurate, and efficient service. You’ll assist with a wide range of banking needs—from opening accounts to guiding members through loan applications—while ensuring compliance and promoting financial products that meet their needs.

Requirements

  • High school diploma or GED required
  • At least 1 year of experience as a Bank Teller or in the financial services industry
  • Experienced in accurate cash handling, transaction processing, and balancing cash drawers.
  • Strong customer service and communication skills
  • Detail-oriented with excellent problem-solving abilities
  • Ability to work collaboratively in a team environment
  • Familiarity with banking products and services
  • Understanding of financial regulations and compliance standards
  • Willingness to learn and grow in a fast-paced setting

Responsibilities

  • Assist members with account services including checking, savings, IRAs, trust and estate accounts
  • Process consumer, mortgage, equity loan, overdraft protection, and credit card applications
  • Analyze and resolve issues related to member accounts and loans
  • Handle cash and negotiable instruments securely and accurately
  • Identify opportunities to cross-sell products and deepen member relationships
  • Perform platform banking functions and support branch operations
  • Provide guidance and support to Level I team members
  • Ensure compliance with federal and financial regulations
  • May assist with vault opening, closing, and balancing procedures
  • May serve as a Branch Office and/or ATM vault custodian
  • Perform other duties as assigned

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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