Branch Operations Manager

Triangle Fastener Corporation•Pittsburgh, PA

50d•Onsite

About The Position

Are you an experience people leader with an impassioned focus on operations? Triangle Fastener Corporation is seeking a tactical, big-picture-focused Branch Operations Manager to join our team. In this role, you’ll be responsible for overseeing the day-to-day operations within the Pittsburgh, PA branch. Alongside daily operations, this position plays a key role in collaborating with the District Manager to implement sales strategies and processes, with a focus on targeting new customer growth. The Branch Operations Manager’s objective is to maintain exceptional customer relationships, ensuring total satisfaction through operational excellence. This is a 100% in-person position with occasional travel within your market. About Triangle Fastener Corporation Since 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading wholesale distributor of standard and specialty fasteners, sealants, tools, and related construction products. With 30+ branches nationwide, including 3 distribution centers, and 9 paint facilities, we offer comprehensive solutions to builders across the U.S.

Requirements

A self-starting, goal-oriented mindset with strong problem-solving abilities
Excellent communication and interpersonal skills
Ability to manage a team of different skillsets and backgrounds
Willingness to be a hands-on leader, stepping in to serve customers when necessary

Nice To Haves

Prior leadership experience, especially in construction or industrial markets, is a strong plus

Responsibilities

Maintain accountability for branch expenses and profitability, as well as overseeing inventory and accounts receivable for the assigned branch location, ensuring financial stability and growth.
Provide valuable operational insights and implement processes to cultivate expertise in branch operations, enhancing overall efficiency.
Initiate and nurture customer relationships with both existing and prospective clients, promoting trust and loyalty.
Collaborate closely with key vendors to strategically maximize sales and profitability, leveraging valuable partnerships.
Ensure operational efficiency through strict adherence to company policies and procedures, including corporate initiatives, to maintain high standards.
Manage inventory levels and actively promote the sale of obsolete and overstocked materials, optimizing resource utilization.
Supervise the employees within one’s branch and delegate responsibilities effectively through key positions, fostering a cohesive and productive team.
Play a crucial role in the training of new and existing employees, fostering a culture of continuous learning and development.
Engage with your District Manager in the strategic planning for sales, products, and branch needs, both current and future, to drive sustainable growth and success.
Partner with Human Resources to recruit, hire, and retain top talent within your branch