Branch Operations Manager

Sonepar•Hattiesburg, MS

13d

About The Position

There’s a Place for You at Crawford Electric Supply. A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. It’s time to energize your future! Don’t miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news on LinkedIn and Facebook . Branch Operations Manager Location: Hattiesburg, MS Job type: Full time What You’ll Do Reporting Structure Direct reports include warehouse and branch team members. Indirect reports include Account Managers. Reports to the Area Branch Operations Manager Job Description Serve as the direct liaison between sales and operations teams. Drive project execution to improve warehouse operational and logistical efficiency. Manage facility maintenance needs for the Warehouse. Manage branch inventory needs in collaboration with Area Branch Operations Manager, sales team and regional purchasing teams. Monitor daily backlog to make sure customer orders are released in a timely manner. Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors. Review all inventory adjustments & corrections daily and report findings to RVP & Regional Operations team. Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner. Research unapproved AP invoices (stock & project). Research disputed customer invoices and/or vendor invoices. Prepare and maintain all HR related documents, as needed. Review and properly code all overhead expenses. Collaborate with departments to drive optimal productivity. Coordinate building contracts and maintenance. Support branch AR needs with new account setup, project set up, customer tax certificates, etc. Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives. Schedule and coordinate meetings/training sessions for warehouse and inside sales teams.

Requirements

Computer literate.
Proficiency with Solar/Eclipse ERP software
Proficiency with Microsoft Power Bi
Proficiency with Microsoft Office software (Word, Excel, PowerPoint)
Good writing, analytical and problem-solving skills.
Ability to communicate effectively.
Knowledge of principles and practices of organization, planning, records management, and general administration.
Basic understanding of general HR policies and procedures.
Ability to follow oral and written instructions.
Sales driven operations approach.
Experience working with commercial contractors.
High school diploma or equivalent.
Minimum five years’ clerical or administrative experience in the electrical distribution industry

Nice To Haves

Strong preference for 2+ years of sales experience.

Responsibilities

Serve as the direct liaison between sales and operations teams.
Drive project execution to improve warehouse operational and logistical efficiency.
Manage facility maintenance needs for the Warehouse.
Manage branch inventory needs in collaboration with Area Branch Operations Manager, sales team and regional purchasing teams.
Monitor daily backlog to make sure customer orders are released in a timely manner.
Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors.
Review all inventory adjustments & corrections daily and report findings to RVP & Regional Operations team.
Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.
Research unapproved AP invoices (stock & project).
Research disputed customer invoices and/or vendor invoices.
Prepare and maintain all HR related documents, as needed.
Review and properly code all overhead expenses.
Collaborate with departments to drive optimal productivity.
Coordinate building contracts and maintenance.
Support branch AR needs with new account setup, project set up, customer tax certificates, etc.
Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
Schedule and coordinate meetings/training sessions for warehouse and inside sales teams.