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The Branch Operations Manager is responsible for the day-to-day operations of the company's business units, aiming to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes, and technology. This role enhances financial performance, increases investment capacity, and manages risk. The manager builds sustainable capabilities that support the delivery of the highest standards of service and execution. Responsibilities include analyzing and reviewing data tools, business processes, and operational standards to execute service delivery, ensuring that operations meet company objectives, business needs, service agreements, and relevant requirements. The position also involves researching and monitoring the external landscape to identify developments and translate them into operational implications for the company.
