Branch Operations Intern

Regis University • Wauwatosa, WI

94d

About The Position

The purpose of the Branch Operations Intern is to assist in developing the branch’s business, learn the consumer finance business, RM’s business practices and to prepare to manage a branch office. The intern will complete a training program within the required timeframe, understand personal loan product offerings to assist customers in making educated decisions, establish and build customer relationships, develop and deliver consolidation options, learn how to underwrite loans, work with past-due customers, assist in maintaining standards in delinquency reduction, offer additional loan products, execute business plans for outbound solicitation, and close loans as directed by the Branch Manager.

Requirements

• Current full-time Sophomore, Junior or Senior in an accredited college program.
• Flexible schedule while working between 8 and 25 hours a week.
• Computer literacy.
• Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
• Must be eligible and willing to obtain all required certification and licenses.

Nice To Haves

• Major in Business related program preferred.
• Previous work experience in customer-facing environment.
• Willingness to relocate for career advancement.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Responsibilities

• Complete training program within the required timeframe.
• Understand personal loan product offerings to assist customers.
• Establish and build customer relationships through exceptional service.
• Develop and deliver consolidation options for customers.
• Learn how to underwrite loans.
• Work with past-due customers to arrange payments.
• Assist in maintaining standards in weekly delinquency reduction.
• Offer additional loan products to current customers.
• Execute business plan for outbound solicitation to former customers.
• Close loans as directed by the Branch Manager.
• Other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision plan.
• 401(k) plans with matching company contributions.
• PTO and paid holidays.
• Paid parental leave.
• Employee assistance program for mental health and counseling.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Bachelor's degree