Branch Operations Intern

Regional Finance • Sacramento, CA

83d

About The Position

The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office. This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.

Requirements

• Current full-time Sophomore, Junior or Senior in an accredited college program.
• Flexible schedule while working between 8 and 25 hours a week.
• Computer literacy.
• Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
• Must be eligible and willing to obtain all required certification and licenses.

Nice To Haves

• Major in Business related program preferred.
• Previous work experience in customer-facing environment.
• Willingness to relocate for career advancement.
• Valid Driver's License and access to a dependable automobile with liability insurance coverage.

Responsibilities

• Complete training program within the required timeframe.
• Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
• Establish and build customer relationships through delivering exceptional service.
• Develop and deliver consolidation options for customers.
• Ability to learn how to underwrite loans.
• Work with past-due customers to arrange payments.
• Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
• Offer additional loan products to current customers.
• Execute business plan for outbound solicitation to former customers.
• Close loans as directed by the Branch Manager.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees