Branch / Office Manager

Excel Services, Inc.•Erlanger, KY

17h

About The Position

Are You Ready to Build and Lead Something Bigger? Excel Services is expanding, and we’re looking for a high-performing Branch / Office Manager to lead our Northern Kentucky operations. We are not looking for someone to simply manage an office — we are looking for a leader who can build a team, drive profitability, protect culture, and elevate operational excellence. If you are financially sharp, operationally disciplined, people-focused, and ready to own results — this may be the opportunity you’ve been waiting for. Who We Are At Excel Services, We Help People Excel. We are a growing Mechanical, Electrical, and Plumbing (MEP) design-build contractor known for quality craftsmanship, strong leadership, and a culture built on: · Integrity · Teamwork · Accountability · Innovative Thinking · Quality · Loyalty We are building something special — and we expect our leaders to raise the bar. The Branch / Office Manager – Northern Kentucky is responsible for the overall leadership, performance, and operational execution of the Northern Kentucky office. This role owns branch-level P&L performance, team leadership, customer satisfaction, safety compliance, and cultural alignment. The Branch Manager ensures the branch operates in full alignment with Excel Services’ mission — “We Help People Excel” — and our Core Values: Integrity, Teamwork, Accountability, Innovative, Quality, and Loyalty. This leader drives profitable growth, operational excellence, workforce development, and a culture of safety and accountability. What You’ll Be Responsible For Financial Performance · Full branch-level P&L accountability · Revenue, margin, and profitability targets · Budgeting and forecasting · Cost control and operational efficiency Operational Leadership · Oversight of project managers, field leaders, and office staff · Ensuring projects are delivered on time and within budget · Weekly leadership alignment meetings · Removing roadblocks and driving execution Safety & Risk Management · Championing a safety-first culture · Partnering with Safety leadership to reduce incidents · Ensuring compliance with OSHA and company standards People & Culture · Coaching and developing leaders · Conducting performance conversations · Building a culture of accountability and ownership · Workforce planning and recruiting partnership with HR Customer & Market Growth · Strengthening GC and client relationships · Supporting business development efforts · Representing Excel Services in the Northern Kentucky market What Success Looks Like · Branch revenue and gross margin exceed targets · Strong backlog and repeat customer base · High employee retention and engagement · Reduced safety incidents A leadership team that runs on discipline and accountability

Requirements

5–10+ years of leadership experience in commercial construction, MEP, or related trade
Proven experience managing P&L and driving profitability
Strong understanding of job costing and operational KPIs
Experience leading multi-functional teams
High integrity and decisive leadership
Strong communication skills with field and executive teams