Branch Office Assistant

INTERNATIONAL GOURMET FOODS INC • Atlanta, GA

15d

About The Position

The Branch Office Assistant plays a critical role in supporting the daily operations of a transportation and warehousing branch office. This position ensures smooth administrative and clerical functions, facilitating effective communication between management, staff, and clients. The assistant is responsible for maintaining accurate records, managing schedules, and coordinating logistics to support operational efficiency. By handling customer inquiries and assisting with documentation, the Branch Office Assistant contributes to a positive client experience and supports compliance with company policies and industry regulations. Ultimately, this role is essential in enabling the branch to meet its operational goals and deliver high-quality service within the transportation and warehousing sector.

Requirements

• High school diploma or equivalent.
• Proven experience in an administrative or office assistant role, preferably within the transportation or warehousing industry.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.

Nice To Haves

• Associate degree or higher in Business Administration, Logistics, or a related field.
• Experience with transportation management software or warehouse management systems.
• Familiarity with industry regulations and compliance standards in transportation and warehousing.
• Customer service experience in a logistics or supply chain environment.
• Ability to operate basic office equipment such as fax machines, copiers, and scanners.

Responsibilities

• Manage front office activities including greeting visitors, answering phone calls, and responding to emails promptly and professionally.
• Maintain and organize office files, records, and documentation related to shipments, inventory, and transportation schedules.
• Assist in coordinating transportation logistics by communicating with drivers, warehouse staff, and clients to ensure timely deliveries and pickups.
• Support the preparation of reports, invoices, and other administrative documents required by management and regulatory bodies.
• Schedule appointments, meetings, and travel arrangements for branch personnel as needed.
• Monitor office supplies and place orders to ensure the branch is adequately stocked.
• Assist with onboarding new employees and provide general support to branch staff to promote a collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED